Returns & Exchanges
At Cherub Baby, we want your little ones to love their new outfits as much as you do. If you are not completely satisfied with your purchase, we offer a seamless 30-day return policy for all unworn and unwashed items.
Return Process
- 1.Initiate Your Return
Visit our online returns portal with your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging, ensuring all tags are attached and the garment is in its original, pristine condition.
- 3.Affix the Label
Download and print your prepaid shipping label from the portal and securely attach it to the outside of your return parcel.
- 4.Drop Off and Refund
Hand your package to the nearest authorized carrier; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.